Privacy Policy

Gulmarg Ski School respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or services.

1. Information We Collect

We collect information that you provide directly to us when you book a tour, enquire about our services, request information, or contact us.

This information may include:

• Your name
• Email address
• Phone number
• Travel dates
• Number of participants
• Travel or activity preferences
• Booking and service-related information
• Any other information you choose to provide when contacting us

We may also collect basic technical information when you use our website, such as your IP address, browser type, device information, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and manage your bookings.
• Provide the tours, activities, training, equipment rental, and other services you request.
• Communicate with you regarding your booking, enquiry, or trip.
• Respond to your questions and customer support requests.
• Improve our services, website, and customer experience.
• Maintain website security and prevent misuse.
• Comply with applicable legal and regulatory requirements.

3. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We use appropriate administrative, technical, and organizational measures to help protect the information we collect.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your personal information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share relevant information with trusted service providers or business partners when necessary to provide the services you have requested. This may include local guides, instructors, hotels, transportation providers, activity operators, booking service providers, payment service providers, or other parties involved in delivering your booking.

We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect our legal rights and the safety of our customers and staff.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and provide a better user experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website or services may contain links to or use services provided by third parties.

These third parties may have their own privacy policies and terms of service. Gulmarg Ski School is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policies of any third-party services you use through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

If you would like to make a privacy-related request, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or legal guardian involvement.

Where information relating to a minor is required for a booking or activity, it should be provided by or with the knowledge and consent of the parent or legal guardian, where applicable.

10. Changes to This Privacy Policy

Gulmarg Ski School may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updates will be published on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

Gulmarg Ski School
Email: support@gulmargskischool.com